How can we help?
Oneiros is made by one person, who reads every message. The answers below cover what people ask most.
Write to us
Feedback, a bug, a subscription problem or a privacy request. Tell us your phone model and what you were doing.
davidmarinangeli.dev@gmail.comCommon questions
How do I cancel Oneiros Pro?+
Pro is billed by Apple or Google, so it is cancelled there: in your App Store subscriptions on iPhone, or in your Google Play subscriptions on Android. Cancel at least 24 hours before the period ends. Deleting the app or your account does not cancel it.
I paid, but I don't see Pro+
Tap Restore purchases on the Pro screen or in your subscription settings, while signed in to the same App Store or Google Play account you paid with. If it still doesn't show, write to us with the date of the purchase.
Can I get a refund?+
Refunds are decided by the store you paid, under its rules. Ask Apple at reportaproblem.apple.com, or Google through Google Play's refund page.
Will I lose my dreams if I change phone?+
Without an account, your dreams live only on that phone. Sign in with Google, Apple or email before you switch: your journal moves to your account, encrypted, and follows you to the new phone.
Who can read my dreams?+
You. With an account, the content of your dreams is encrypted before it leaves your phone, and we don't read journals. To write a reading, the dream is sent to Google's Gemini, which does not train on it. The privacy policy has every detail.
Is a reading psychological advice?+
No. Readings and tarot cards are for self-reflection and entertainment, written by AI, and AI can be wrong. If a dream or a feeling worries you, talk to someone you trust or to a professional.
How do I change my ad and tracking choices?+
In the EU and UK, open Settings → Ads privacy choices in the app. On iPhone, tracking is allowed or refused in your phone's Settings → Privacy & Security → Tracking.
How do I delete my account?+
In the app, Account → Settings → Delete account. Without the app, see Delete your account.
Legal notice
- Published by
- David Marinangeli
- Hosting
- Google Firebase Hosting